GDPR – Privacy Policy
Krasaki.gr trades wine and food products, serving both wholesale and retail customers either through this website or through its physical store, located at 2nd Parodos Irinis & Filias, in the Malades area, when it is open to the public.
Krasaki.gr respects your personal data and handles it in accordance with applicable data protection legislation.
By accessing our website and/or providing us with personal data about yourself or your business associates in the context of our commercial transactions, you consent to the practices described in this Privacy Policy.
For clarity, the following terms shall be understood as follows:
“Products”: The wine and food products we sell or supply to our customers.
“Services”: Pre-sale and post-sale services, as well as any other services related to our products.
“Personal Data”: Any information that can be used alone or in combination with other information to identify or locate an individual. Personal Data includes, but is not limited to, your full name, address, email address, IP address, telephone number, and VAT number. Please note that anonymized information is not considered personal data.
“Cookies”: Small pieces of information stored by your browser on your computer’s hard drive, which allow us to recognize your device when you interact with our online services.
1. Scope of the Data Protection Policy
This Policy applies to any individual whose personal data is collected and processed by krasaki.gr, either as a data controller or data processor.
The following categories of individuals are included, but not limited to:
Our customers and their employees
Visitors to our website
Third parties who contact us
Business partners of our company
2. Collection of Personal Data
We collect personal data:
That you provide directly
That is generated during your visit to our website
That is shared with us by our business partners
We do not collect personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or other sensitive data defined by applicable data protection laws.
3. Use of Personal Data
Your personal data may be used for the following purposes:
Marketing and communication activities
Provision of services and technical support
Providing updates and upgrades regarding our products and services
Responding to your needs and inquiries
Managing and improving our products and services
Enhancing customer feedback and evaluation
Internal purposes, including customer service, fraud prevention, abuse detection, or for public safety reasons
4. Protection of Personal Data
We have implemented appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or destruction.
These include:
Access control mechanisms allowing only authorized access
Encryption technologies to ensure confidentiality
System protection mechanisms to prevent cyberattacks
Personnel with access to your personal data are subject to confidentiality obligations.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy and in compliance with applicable data protection laws. Unnecessary data is deleted or anonymized as soon as possible.
Krasaki.gr does not sell, rent, or commercially exploit your personal data. However, we may share relevant data with business partners, service and product providers, authorized third-party agents (collectively “third parties”), or your organization’s account managers, for the purposes outlined in this Policy.
Where third parties process your personal data on our behalf, we enter into data processing agreements that meet the legal requirements under applicable data protection legislation.
5. Your Data Rights
You have the following rights regarding your personal data:
Access: Request information about the type and scope of personal data we hold
Correction/Deletion: Request correction, completion, deletion, or restriction of your data if it is inaccurate, incomplete, or unlawfully processed
Unsubscribe: Opt out of our communication lists at any time and free of charge
Objection: Object to the processing of your personal data. We will stop processing, except where there are legitimate overriding interests or legal obligations
Please note: If you request deletion, we may retain some data if required to prevent fraud or comply with legal or tax obligations.
6. Complaints Procedure
If you have any concerns or complaints, please contact us by email at:
📧 info@krasaki.gr
7. Children's Personal Data
Our products and services are not directed at individuals under the age of 18. We do not knowingly collect data from minors. If you believe your child has submitted personal data without your consent, please notify us at info@krasaki.gr. Upon confirmation, we will delete such data immediately.
8. Changes to This Privacy Policy
This Policy may be amended to reflect changes in the law. In the event of updates, krasaki.gr will publish the revised version on its website, and the new Policy will take effect upon publication.